The Buzzword in CRM Which Means the Grouping of Customers

question 47

Short Answer

The buzzword in CRM which means the grouping of customers into categories based on key characteristics is ______________________________.

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Definitions:

CIO

The Congress of Industrial Organizations, a federation of unions that organized workers in industrial unions in the United States and Canada from 1935 until its merger with the AFL in 1955.

Organized Labor

Refers to labor unions and other groups that represent workers in negotiations with employers over wages, working conditions, and rights.

Civil Disobedience

The act of refusing to obey certain laws, demands, or commands of a government or occupying power, as a form of political protest, typically in a nonviolent manner.

Nonviolent Resistance

A method of protest that seeks to achieve goals through symbolic protests, civil disobedience, economic or political noncooperation, without using violence.