There Are Three Key Reasons for Putting the Customer into Customer

question 181

Multiple Choice

There are three key reasons for putting the customer into customer solutions in selling: (1) considerable time and effort is necessary to fully understand a specific customer's requirements; (2) effective customer solutions are based on relationships among sellers and buyers; and (3) __________.

• A) it is ultimately the customer who converts a lead into a sale
• B) only customers knows how much they are will to pay for any given solution
• C) consultative selling is central to providing novel solutions for customers, thereby creating value for them
• D) only the salesperson knows when the solution has finally been found
• E) customers are better able to articulate their problems and solutions than sellers

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Definitions:

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