Which of the Following Statements Should the Salesperson Use to Postpone

question 121

Multiple Choice

Which of the following statements should the salesperson use to postpone a prospect's objection?

• A) "I think I might be able to explain that better to you after showing you this diagram."
• B) "Yes, you're right, it is lighter but that is done intentionally to make your work easier."
• C) "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
• D) "Where did you hear that? Your source must have erroneous information."
• E) "As I was saying, …."

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Definitions:

Individual Differences

Stable patterns of performance that differ qualitatively and/or quantitatively across individuals.

Deregowski's Studies

Research conducted by J.B. Deregowski on cross-cultural recognition and interpretation of visual stimuli, including the perception of depth cues in 2D drawings.

Three-Dimensional

Describing an object or space that has depth, width, and height, giving it a sense of volume.

Clay Models

Three-dimensional representations or sculptures made from clay, used for artistic, educational, or engineering purposes.