Four I's of Services Consist of

question 202

Multiple Choice

four I's of services consist of

• A) inflexibility, intangibility, inconsistency, and inseparability.
• B) intangibility, inconsistency, inseparability, and inventory.
• C) incompatibility, inconsistency, inseparability, and inventory.
• D) invisibility, inconsistency, inseparability, and intangibility.
• E) inflexibility, incongruity, inconsistency, and inventory.

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Definitions:

Cost-Volume-Profit Graph

A visual representation that shows the relationship between a company's costs, its production volume, and the profits generated at different levels of output.

Unit Volume

The quantity of units produced or sold by a business, used as a measure of output or sales level.

Total Expense Line

A financial metric that represents the sum of all expenses encountered by a business, usually presented in the income statement.

Total Revenue Line

A financial metric representing the total amount of money generated from sales before any expenses are subtracted.