After Microsoft Launched Its Xbox 360 Video-Game Console,millions Began to Experience

question 10

Multiple Choice

After Microsoft launched its Xbox 360 video-game console,millions began to experience the "red ring of death." The problem: The consoles' microprocessors ran too hot,causing them to "pop off" their motherboards.This cost the company not only in money to extend its product warranty,but a huge portion of future sales and market share to competitors Sony and Nintendo.This failure was due to

• A) not satisfying customer needs on critical factors.
• B) poor product quality.
• C) an insignificant point of difference.
• D) incomplete market and product protocol.
• E) too little market attractiveness.

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Definitions:

Existential

Pertaining to existentialism, a philosophy that emphasizes individual freedom, choice, and existence.

Psychology

The systematic exploration of the human psyche and its operations, particularly those influencing actions within a specific situation.

1879

The year when the first psychological laboratory was established by Wilhelm Wundt, commonly regarded as the year psychology was founded as a science.

Dependent Variable

In an experiment, the variable that is being tested and measured, expected to change in response to manipulations of the independent variable.