Examlex
Contracting with a foreign firm to assemble parts and components that have been shipped to that country is referred to as
Frontline Employees
Workers who interact directly with customers, playing a crucial role in customer service and satisfaction.
Service Quality
The measure of how well a delivered service matches customers' expectations and the perception of the service's excellence or superiority.
Emotional Support
Assistance provided through understanding, empathy, and solidarity to help someone cope with their emotional or psychological challenges.
Verbal Abuse
The use of words to cause harm to the person being spoken to, including insults, threats, or other aggressively harmful language.
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