Which of the Following Statements About Consumer Ethics Is Most

question 112

Multiple Choice

Which of the following statements about consumer ethics is most accurate?

• A)Consumer complaints about online auction fraud outnumber all reports of online crime.
• B)The cost to marketers of unethical consumer behavior is negligible in terms of lost sales.
• C)The potential cost to marketers of unethical consumer behavior is dramatically reduced by investing in loss prevention training.
• D)Retailers lose about $1 million dollars a day from shoplifting.
• E)At some point,every person shoplifts or participates in an unethical exchange;to retailers,it is simply the cost of doing business.

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Definitions:

Incivility

Rude or unsociable speech or behavior that violates the norms for respect in social interactions.

Conflict

Condition that exists when two sets of demands, goals, or motives are incompatible.

Uncivil Behavior

Actions that are rude, impolite, or show a lack of regard for others; not conforming to accepted social norms.

Sexual Harassment

Unwanted or inappropriate sexual remarks or physical advances in a workplace or other professional or social situations.