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Rockland Heavy Industries has a sales division that focuses on power cranes. The sales division is a revenue center. Below is a partially completed performance report for the month of June. Rockland uses management by exception to investigate flexible budget variances. On which of the following variances would they focus first for investigation?
Achievement Behavior
Actions aimed at accomplishing tasks and attaining goals, often motivated by personal standards of excellence.
Social Anxiety
A form of anxiety that affects people in social situations, where they may feel excessively self-conscious, judged, or fearful of being embarrassed.
Dispositional Optimism
A general expectation that good things will happen, reflecting a tendency to maintain a positive outlook.
Health
The state of complete physical, mental, and social well-being, and not merely the absence of disease or infirmity.
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