Which of the Following Are the Four Drivers of a Successful

question 29

Multiple Choice

Which of the following are the four drivers of a successful relationship between customers and marketers?

• A) Customer trust, customer retention, customer value and customer satisfaction.
• B) Customer retention, customer feedback, customer willingness-to-spend and customer satisfaction.
• C) Customer feedback, customer trust, customer value and customer loyalty.
• D) Customer satisfaction, customer loyalty, customer willingness-to-spend and customer feedback.

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Definitions:

Comprehensive Insurance

A type of auto insurance coverage that pays for damage to your car caused by events other than collisions, such as theft or natural disasters.

Average Speed

The total distance traveled divided by the total time taken for the journey.

Miles

A unit of distance used primarily in the United States and the United Kingdom, equivalent to 1,609 meters or approximately 1.609 kilometers.

Complete Stop

A full cessation of motion, especially as required by traffic laws at stop signs or signals.