Which of the Following Statements Is FALSE

question 79

Multiple Choice

Which of the following statements is FALSE?

• A)A centralized structure does not empower employees to handle customer complaints directly.
• B)A decentralized structure forces top management to lose some control over the organization.
• C)Decentralization slows responsiveness to local needs for decision making.
• D)The extent to which decisions are pushed downward, and the types of decisions that are pushed down, provide a measure of the level of centralization/decentralization in an organization.
• E)Decentralization can increase motivation by allowing managers to exercise greater individual initiative.

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