Examlex
Taguchi defines quality in terms of:
Legitimacy
The perception or belief that an action, entity, or governance structure has a rightful place within a moral, legal, or constructed framework.
Ambiguous
Something that can be understood or interpreted in more than one way; not having a single clear meaning.
Soft Influence Tactics
Strategies used to sway or influence others through appeal, friendliness, or other non-coercive means.
Ingratiation
A psychological strategy involving flattery or other forms of behavior to make oneself more likable or acceptable to others.
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