Other Factors That Managers Should Consider in Deciding How to Allocate

question 160

Multiple Choice

Other factors that managers should consider in deciding how to allocate resources among customers include:

• A)likelihood of customer retention
• B)long-run customer profitability
• C)potential for sales growth
• D)All of these are correct.

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Definitions:

Control Process

is the method by which management ensures that organizational activities are aligned with set standards, plans, and goals, typically involving measurement, comparison, and action.

Establish Performance Objectives

The process of setting specific, measurable, achievable, relevant, and time-bound goals for employees or teams.

Market Control

The ability of a company or group to influence or direct the behavior of the market, usually by dominating supply, price, or innovation.

Bureaucratic Control

A system of managing an organization through a formalized set of rules and procedures, ensuring standardization and consistency across operations.