​Scenario 1

question 86

Multiple Choice

​Scenario 1.2 Use the following to answer the questions.Paws and Claws Hotel is a full-service pet salon and boarding kennel. Paws and Claws has an interactive website where customers can directly book a grooming appointment, obedience class, or overnight accommodations for their dog or cat. Paws and Claws has several unexpected services, such as a 600-square foot swimming pool, complete with slide and dog-friendly graduated steps to help them exit the pool. Customers can also drop their dog or cat off each morning for pet day care. Paws and Claws has a pick-up and delivery service, webcams in every kennel so that pet families can view their pets while away, and pet "furniture" so that the cats and dogs can lie on sofas just like at home. Paws and Claws is also open 24 hours a day, 365 days each year so that customers can pick up their pet at any time.The cost for an overnight stay at Paws and Claws averages $50, compared to competing kennels at about $30. The day care costs are $25 for either a dog or cat. The majority of Paws and Claws' competitors don't offer the day care service, and require an two-day minimum for overnight stays.Informal discussions with customers led to the addition of pet day care and 24-hour hours of operation. Previously, Paws and Claws was more interested in competing based on its prices.
-​Refer to Scenario 1.2. The fact that Paws and Claws is open 24 hours each day is part of the _______ marketing mix variable while the swimming pool is part of the _______ variable.​

• A)Product; Distribution
• B)Price; Product
• C)Distribution; Promotion
• D)Distribution; Product
• E)Distribution; Environment

Comprehend the effects of identifying with role models on performance and self-esteem.

Understand the mechanisms through which stereotypes influence the behavior of both those who are stereotyped and those who hold stereotypical beliefs.

Describe the influence of social interactions on the reinforcement or reduction of stereotypes.

Recognize the implications of stereotype and stigma consciousness on interpersonal relations.

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Definitions:

Sweeping Generalization

A broad and oversimplified conclusion or statement that does not account for exceptions or differences.

Stable

Describes a state of equilibrium or consistency within a system, characterized by the absence of significant change or fluctuation.

Socially Excluded

Individuals or groups who are marginalized from participating fully in economic, social, and cultural life of their community or society.

Socially Constructed Attributes

Traits, identities, and social roles that are perceived and understood through the collective agreement of society rather than stemming from inherent or natural qualities.