Telephone Surveys Allow an Interviewer to Gain Rapport with Respondents

question 184

True/False

Telephone surveys allow an interviewer to gain rapport with respondents and to ask probing questions.

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Definitions:

Organizational Culture

A collection of common beliefs, objectives, values, and behaviors that define a particular institution or organization.

Organization-Wide Norms

The shared expectations and rules that guide behavior of members within an entire organization.

Vested Interests

The stake or involvement one has in an outcome that, typically, provides personal benefit, financial gain, or power.

Habit

is a regular behavior or routine that is performed repeatedly, often unconsciously.