Exhibit 13.1 The Following Questions Are Based on the Output Below

question 27

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-If the number of arrivals in a time period follow a Poisson distribution with mean λ then the inter-arrival times follow a(n) ____ distribution with mean ____.

• A) normal; μ
• B) constant; λ
• C) exponential; λ
• D) exponential; 1/λ

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Reparation

Compensation or amends made for a wrong or harm done, often in the context of historical injustices.

Healing

The process of making or becoming sound or healthy again, physically, emotionally, or psychologically.

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