Exhibit 13.5 The Following Questions Refer to the Information and Output Below

question 35

Short Answer

Exhibit 13.5
The following questions refer to the information and output below.
A computer printer in a large administrative office has a printer buffer (memory to store printing jobs) capacity of 3 jobs. If the buffer is full when a user wants to print a file the user is told that the job cannot be printed and to try again later. There are so many users in this office that we can assume that there is an infinite calling population. Jobs arrive at the printer at a Poisson rate of 55 jobs per hour and take an average of 1 minute to print. Printing times are exponentially distributed. The following queuing analysis spreadsheet was developed from this information.
-Refer to Exhibit 13.5. Based on this report what is the probability that a computer user will be told to resubmit a print job at a later time?

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Definitions:

Hewlett-Packard

An American multinational information technology company known for its wide range of hardware components as well as software and related services.

Electronic Merchandise

Goods that are sold and delivered digitally, often via the internet, including software, music, and e-books.

Recyclable Materials

are substances or objects that can be processed and used again, reducing waste and the consumption of fresh raw materials.

Landfills

Sites designated for the disposal of waste materials by burying them, and the oldest form of waste treatment.