Examlex
In the need-satisfaction presentation method, salespeople enjoy good control over the selling situation.
Black Box
A system or device whose internal workings are not revealed or are unknown but can be understood based on its input and output behavior.
Consumer Behavior
The study of individuals, groups, or organizations and the processes they use to select, secure, use, and dispose of products, services, experiences, or ideas to satisfy needs and desires.
Market Segmentation
The process of dividing a broad consumer or business market, normally consisting of existing and potential customers, into sub-groups of consumers based on some type of shared characteristic.
Total Market
The entire pool of potential customers for a product or service, encompassing all segments and demographics.
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