A Salesperson Who Wants to Build a Caring Relationship with a Potential

question 46

Multiple Choice

A salesperson who wants to build a caring relationship with a potential key account has analyzed the customers' needs and explained product benefits. Next, the salesperson should:

• A) provide follow-up service.
• B) develop an account penetration program.
• C) gain a commitment to buy.
• D) wait for the buyer to close the sale.
• E) look for other needs to analyze.

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Definitions:

Anion

A negatively charged ion, which has more electrons than protons.

CCC Bond Angle

The internal angle formed between three consecutively bonded carbon atoms in a molecule, often approximated to 109.5° in a tetrahedral arrangement.

CCC Bond Angle

The angle between three carbon atoms connected in sequence, significant in determining the shape and properties of organic molecules.

Hybridization

A concept in molecular chemistry that describes the mixing of atomic orbitals to form new hybrid orbitals, which can house electrons for bonding or reactivity.