To Show How Much He Appreciates the Business of a Regular

question 5

Multiple Choice

To show how much he appreciates the business of a regular customer, Claude, a software salesperson, should do all of the following EXCEPT:

• A) send information about problems with competing products.
• B) call the customer when he solves a customer problem.
• C) send greeting cards for birthdays and other special occasions.
• D) write congratulatory notes to customers who receive awards.
• E) e-mail information about relevant product modifications.

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Definitions:

Journal Entries

Records of financial transactions in the accounting system, ensuring every movement of funds is documented.

Office Supplies

Items and materials used in offices for daily operations, including paper, pens, and other stationery.

Miscellaneous Expense

General ledger accounts for expenses that are not sufficiently large or regular enough to be allocated to specific expense categories.

Bank Statement

A monthly document provided by a bank detailing all transactions in a customer's account for a given period.