All of the Following Are Ways a Salesperson Can Win

question 97

Multiple Choice

All of the following are ways a salesperson can win back a lost customer EXCEPT:

• A) visiting and investigating.
• B) being professional.
• C) being courteous.
• D) prodding and criticizing.
• E) calling frequently.

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Definitions:

Changes in Equity

Movements in shareholders' equity over a period due to profits, losses, dividends, and transactions with owners in their capacity as owners.

Fair Presentation

An accounting principle that financial statements should be honest, complete, and conform to accepted standards, providing a true and accurate view of an entity's financial position.

Unbiased

Free from prejudice or favoritism, ensuring fair, impartial, and objective decision-making or presentation.