If You Are a Reporter for a Newspaper,you Are Expected

question 168

Multiple Choice

If you are a reporter for a newspaper,you are expected to write,edit,and proofread stories by the paper's deadline.These expectations are referred to as

• A) workplace behaviors.
• B) performance behaviors.
• C) withdrawal behaviors.
• D) job attributes.
• E) organizational citizenship.

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Definitions:

Intangible

A quality or attribute that cannot be physically touched or quantified easily, such as reputation or brand value.

Kaizen

A Japanese philosophy emphasizing continuous improvement in all aspects of life, including the workplace, through small and incremental changes.

TQM Managers

Managers who are responsible for implementing Total Quality Management principles, focusing on continuous improvement and customer satisfaction.

Zero Defects

A quality management concept aiming for the reduction and elimination of defects or errors in manufacturing or service processes.