Wal-Mart Replaced Some Checkout Lanes with Self-Checkout Systems

question 20

Multiple Choice

Wal-Mart replaced some checkout lanes with self-checkout systems.Customers with full carts waiting in line for full checkout may complain that ____ is not a dimension of quality that is a priority for Wal-Mart.

• A) features
• B) reliability
• C) durability
• D) serviceability
• E) None of these choices

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Definitions:

Benin Ivory

Ivory sculptures and artifacts from the Kingdom of Benin (modern-day Nigeria), reflecting the wealth, craftsmanship, and artistry of the Benin people, especially from the 15th century onwards.

Ife Ruler

Refers to the kings or religious leaders of Ife, an ancient Yoruba city in Nigeria, known for its unique art, particularly lifelike bronze and terracotta sculptures.

Zinc-Brass

An alloy predominantly made of copper and zinc, used in a variety of decorative and practical applications for its resilience and finish.

Terracotta

A type of earthenware, a clay-based unglazed or glazed ceramic, where the fired body is porous, commonly used for sculptures and pottery.