If a Restaurant Customer Satisfaction Questionnaire Lacked a Question Concerning

question 29

Multiple Choice

If a restaurant customer satisfaction questionnaire lacked a question concerning the quality of the food being served,we'd say the questionnaire lacked______ validity.

• A)content
• B)face
• C)construct
• D)criterion-related
• E)none of the above

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Definitions:

Sensory Nerves

Nerves that transmit sensory information from the body's periphery to the central nervous system for processing.

Free Nerve Ending

Sensory receptors found throughout the body that respond to pain, temperature, and touch.

Odorant Molecules

Chemical particles capable of being detected by the sensory neurons in the nose, leading to the perception of smell.

Mucous

A slippery secretion produced by, and covering, mucous membranes, typically serving to protect and lubricate surfaces.