All of the Following Should Be Considered in a Cost-Benefit

question 2

Multiple Choice

All of the following should be considered in a cost-benefit analysis of training as potential benefits of training EXCEPT

• A) employee retention.
• B) fewer errors.
• C) better customer service.
• D) reduction in training expense.

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Definitions:

Physical Domain

The realm of physical existence, as opposed to the conceptual, virtual, or metaphysical domains.

College Students

People attending a higher education institution to obtain a degree or certification.

IDEAS Process

A structured approach to problem-solving or decision-making that involves Identify, Define, Explore, Act, and See (evaluate the outcomes).

Problem Solving

The process of identifying a problem, developing possible solution paths, and taking the appropriate course of action to address the underlying issue.