​For the First Time,your Company Is Implementing the Tool Called

question 234

Multiple Choice

​For the first time,your company is implementing the tool called benchmarking to set performance standards.In a memo you received introducing the new effort,you noticed an error.Which of the following statements was (were) wrong?

• A)​Benchmark analyses establish a baseline for comparison.
• B)​Benchmark analyses can be internal or external.
• C)​This approach provides an objective basis for making improvements.
• D)​Implementing changes for quality improvement is part of the benchmarking process.
• E)​The ultimate goal of benchmarking is to achieve competitive advantage.

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Definitions:

Functional Teams

Groups assembled within an organization, each member specializing in a particular function or area of expertise, working towards organizational goals.

Specialty Areas

Distinct categories within a broader field of study or profession, emphasizing a concentrated focus or expertise in specific aspects.

Cross-functional Team

A cross-functional team is a group of individuals with varied expertise and skills from different departments, working together towards a common goal.

Entire Product

The complete offering that includes the core product along with any additional services, features, or benefits that enhance its value.