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Which of the following terms refers to the combination of physical characteristics and amenities that contribute to a store's image?
Type B Personality
A personality type characterized by a more relaxed, less competitive approach to life, and less easily stressed personality traits compared to Type A.
Type A Personality
A personality characterized by high levels of competitiveness, self-motivation, aggressiveness, and a sense of urgency, potentially leading to stress.
Hostile
Displaying or feeling intense animosity, anger, or opposition towards someone or something.
Anger and Hostility
Emotional states characterized by strong feelings of displeasure and antagonism, typically presenting a readiness to confront or retaliate against a perceived wrong.
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