Your Clients Don't Need to Be Sold a Product-They Have

question 225

Multiple Choice

Your clients don't need to be sold a product-they have already subscribed to your expensive premium service.But they do need to be able to call on you when they have a problem with the service or when they require special consideration.You provide technical support,solve problems,and make sure the customer is included in special events that your company sponsors.You also make certain that everyone who is a premium subscriber is sent an annual gift,compliments of your company.Because you don't meet your customers face-to-face,you sometimes call yourself an electronic concierge! What kind of sales are you involved in? ​

• A)​inbound telemarketing
• B)​field selling
• C)​over-the-counter selling
• D)​inside selling
• E)​network selling

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Definitions:

Court

A judicial institution with the authority to decide legal disputes and administer justice.

Unique Opinion

An individual and distinctive viewpoint or judgment, often presented in a professional or intellectual context.

Concurring Opinion

A written opinion by a judge or justice that agrees with the court's decision but offers additional or differing reasons.

Plurality Opinion

A judicial opinion that is supported by more judges than any other opinion in a case but not necessarily a majority of them.