What Was the First US Company to Receive the Deming

question 119

Multiple Choice

What was the first US company to receive the Deming Prize?

• A) IBM
• B) Microsoft
• C) Wal-Mart
• D) AT&T
• E) Florida Power & Light

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Definitions:

Objection Pre-Emption

A sales strategy where potential objections are anticipated and addressed before the customer raises them.

Forestalling an Objection

A sales technique involving addressing potential concerns or objections before they are explicitly raised by the customer.

True Objection

The real and underlying concern that a customer has, preventing them from completing a purchase.

Salesperson

An individual whose primary role is to sell a company's products or services to customers, aiming to meet or exceed sales targets.