Expert Security Makes Safes for Storing Valuables

question 35

Multiple Choice

Expert Security makes safes for storing valuables.When Ed sold safes for the company,he would deal with a prospect's concerns such as the cost of the safe and then ask,'Are you ready to purchase a safe for your family,or are there other concerns that we need to discuss?' When Ed asked this question,he was ________.

• A)showing customer empathy
• B)creating rapport
• C)still engaged in the approach stage of the creative selling process
• D)using a last objection close
• E)using a standing-room-only close

Recognize the role that retailing plays in providing products and services to consumers for personal, family, or household use.

Understand the global presence of large retailers and their strategies.

Comprehend the significance of retail sales data in the United States and the economic impact of the retail industry.

Recognize the importance of personalization and sustainability trends in retailing.

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Definitions:

Brand Names

Names given to products or services by companies to distinguish them from competitors, often a significant factor in consumer preference.

Language Faux Pas

An error or mistake in language use, often in a social or cultural context, that might be considered inappropriate, embarrassing, or offensive.

Tariffs

Taxes imposed by a government on imported goods to protect domestic industries or generate revenue.

Governments

The formal institutions and processes through which public policies are made, implemented, and enforced in a specific territory.