To Reduce Problems Associated with the Intangibility of the Services

question 80

Multiple Choice

To reduce problems associated with the intangibility of the services offered by a restaurant,the restaurant owner can ________.

• A)train employees to always serve customers from the right hand side
• B)offer a service guarantee to ensure customers that food quality will be consistent
• C)charge different prices for food purchased between 4 pm and 6 pm
• D)provide clean tablecloths for each new customer
• E)give employees the authority to handle a customer's complaint

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The act of mentioning or referring to a particular detail or piece of information as evidence or illustration.

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A set of standards, behaviors, and practices that are considered appropriate and ethical in a professional setting.

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