_____________ Departmentalization Occurs When Organization Units Are Defined by the Nature

question 28

Multiple Choice

_____________ departmentalization occurs when organization units are defined by the nature of the work being performed.

• A) Functional
• B) Product and service
• C) Geographic
• D) Customer

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Definitions:

Performance Criteria

Standards or benchmarks used to assess the effectiveness or success of a particular activity or employee's output.

Training Objectives

Specific goals that an employee training program aims to achieve, such as improving skills, knowledge, and competencies relevant to their job roles.

Desired Behaviour

The specific actions or responses that an organization aims to encourage or reinforce in its employees.

Buddy System

A method of pairing individuals so that each may help and support the other, commonly used in training new employees or promoting safety.