Xerox Canada Often Calls Clients or Potential Clients to Generate

question 59

Multiple Choice

Xerox Canada often calls clients or potential clients to generate sales leads. This is an example of

• A) inbound telemarketing.
• B) a call center.
• C) cataloguing.
• D) prospecting.
• E) outbound telemarketing.

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Definitions:

Total Float

The amount of time that a project task can be delayed without causing a delay to subsequent tasks or the project completion date.

Critical Path

Identifies the longest sequence of dependent tasks in a project, determining the shortest possible duration to complete the project.

Gantt Chart

A visual tool in project management that displays a project schedule, showing the start and finish dates of elements and dependencies.

PERT Chart

A graphical tool used in project management to schedule, organize, and coordinate tasks within a project.