Refer to the Scenario Below to Answer the Following Questions

question 118

Multiple Choice

Refer to the scenario below to answer the following questions.
General Administrative Theory at Tidy Tilda's (Scenario)
Penny owns Tidy Tilda's, a housecleaning service. She has been in operation for more than three years and has a steady client list which she hopes to expand as she tries to grow the business. She has ten cleaners who work for her on various assignments five days a week. The way she has structured the operation is that for each assignment, cleaners work in pairs, and for the occasional big job, in threes. Majority of her clients are homeowners, but occasionally she gets a bigger contract from offices and other businesses. The assignments usually take one day and the cleaners report into the office in the morning and at the end of their shift. For the occasional big job, which might take up to three days and three or four cleaners, Penny negotiates different terms. Penny's management style and techniques follow closely Fayol's principles of management as she aspires to build an adaptable organization.
-Penny has taken the position that she is the boss and this gives her the right to assign the work of the cleaners. This illustrates her ____________ as the managers.

• A) role
• B) position
• C) knowledge
• D) authority
• E) culture

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Definitions:

Equity

The principle of fairness or justice in the way people are treated, including the distribution of resources or treatment based on needs and merits.

Over Benefited

A condition in which an individual perceives receiving more from a relationship or exchange than they contribute to it.

Under Benefited

A feeling or situation where an individual perceives they are receiving less reward than they deserve compared to others.

Overbenefited

A situation where one receives more benefits or resources than what is fair or deserved.