Refer to the Scenario Below to Answer the Following Questions

question 16

Multiple Choice

Refer to the scenario below to answer the following questions.
The Strategic Management Process (Scenario)
Kerry is vice-president of operations at Delta Corp. The company president has asked Kerry to lead the strategic management process that will help guide Delta through the next five to ten years. At next week's management meeting, Kerry must give a presentation that explains the process. In preparation, Kerry begins by reviewing the steps in the strategic management process from his university textbook.
-At some point, Kerry will need to assess Delta's financial resources, technical expertise, employee skills, and marketing capabilities. This occurs at which step of the strategic management process?

• A) formulate strategies
• B) conduct internal analysis
• C) conduct external analysis
• D) write a business plan
• E) identify the organization's current mission, objectives, and strategies

---

Definitions:

Factorial Research Design

An experimental setup that involves manipulation of two or more independent variables to observe their effect on the dependent variables.

Main Effects

The direct impact of each independent variable on the dependent variable in an experiment.

SSB

Sum of Squares Between groups, a measure used in statistical analysis to quantify the variance among different groups.

SSA

SSA stands for Social Security Administration, a U.S. government agency that administers social security, a social insurance program consisting of retirement, disability, and survivors' benefits.