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Refer to the Scenario Below to Answer the Following Questions

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Refer to the scenario below to answer the following questions.
Departmentalization at Art & Craft Depot (Scenario)
John is president of a chain of stores called Art & Craft Depot. He is aware that the structure of his organization must change in order to compete more effectively in today's global marketplace. However, he is not sure which structure would work best for his company. His company is currently organized under the following departments: accounting, human resources, sales, purchasing, and distribution. However, there are other choices available. He has considered reorganizing around their primary product groups: silk flowers, art supplies, craft supplies, pottery, and fabric. However, equally important are the different types of clients they serve, including homemakers, artists, interior decorators, industrial display contractors, and art schools. The business is growing, and they now have stores in six provinces across Canada. Furthermore, his customers seldom shop for just one type of item. For example, a customer who buys flowers will frequently purchase a vase and other supplies that are required to create a full floral arrangement. This means that individual customers often shop in several merchandise areas of the store.
-If John organizes the new structure based on homemakers, artists, interior decorators, industrial display contractors, and art schools, they would be using __________ departmentalization.


Definitions:

Behavioral Genetics

Quantitative study of relative hereditary and environmental influences on behavior.

Human Development

A multidisciplinary study of how people change and grow over the course of their lives, encompassing physical, cognitive, and socioemotional aspects.

Environment

Encompasses all the external physical and social conditions and influences affecting the life and development of an organism or population.

Heredity

The biological process through which genetic characteristics are transmitted from one generation to the next.

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