If a Training Program Includes Learning to Be a Better

question 76

Multiple Choice

If a training program includes learning to be a better listener or learning to interact effectively with coworkers, it is attempting to teach __________ skills.

• A) technical
• B) social
• C) problem solving
• D) interpersonal
• E) business

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Definitions:

Departments

Divisions within an organization, each responsible for specific functions or tasks.

Departmental Predetermined Overhead Rates

Rates calculated in advance for each department, used to assign overhead costs based on estimated activity levels.

Machine-Hours

A measure of the total time that machines are operating, often used as a basis for allocating manufacturing overhead costs.

Markup

The amount added to the cost price of goods to cover overhead and profit, resulting in the selling price.