Service Quality Can Be Standardized and Made More Efficient by _____

question 99

Multiple Choice

Service quality can be standardized and made more efficient by _____.

• A)greater dependence on the owner
• B)automation
• C)franchising
• D)advertising

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Definitions:

Organizational Hierarchy

Organizational hierarchy is a system in which roles and responsibilities are ranked in order from highest to lowest, determining the flow of decision-making and authority.

Cross-Functional Problems

Issues that arise from the interaction of different departments or disciplines within an organization, requiring collaborative solutions.

Coordination Methods

Techniques and approaches utilized to align and manage activities and efforts within an organization or among project members to achieve harmonized goals.

Synergy

The creation of a whole greater than the sum of its parts.