What Type of Marketing Controls Consists of Unwritten, Employee-Based Mechanisms

question 35

Multiple Choice

What type of marketing controls consists of unwritten, employee-based mechanisms that subtly affect the behaviors of employees, both as individuals and in groups?

• A) input controls
• B) informal controls
• C) process controls
• D) output controls
• E) formal controls

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Definitions:

Cognitive-behavioral Therapist

A mental health professional specializing in cognitive-behavioral therapy, focusing on changing negative thought patterns and behaviors.

Negative Thinking

A cognitive pattern where individuals consistently anticipate the worst possible outcomes or view situations and experiences in a pessimistic light.

Happy Activities

Activities that elicit joy, satisfaction, and positive emotional states in individuals.

Cognitive Therapy

A form of psychotherapy that seeks to alleviate psychological stresses by correcting faulty conceptions and self-signals.