Shannon Is Writing a Direct Reply Letter to a Potential

question 65

Multiple Choice

Shannon is writing a direct reply letter to a potential client. In the body of the letter, she will be answering several questions and wants her responses to be logical and readable. What should she do?

• A) Place the answers in a numbered or bulleted list.
• B) Place the answers on a separate page and attach it to the letter.
• C) Place her answers in complete sentences in paragraph form.
• D) Avoid clarifying statements, which could create legal trouble.

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Definitions:

Decision Making

The process of choosing among various options or solutions to solve problems or achieve objectives.

Low-Task

Pertaining to activities or jobs that require minimal cognitive or physical effort, often monotonous or repetitive in nature.

High-Relationship

characterized by or indicating a significant, often emotional, connection or interaction between individuals or entities.

Leadership Style

The manner and approach of providing direction, implementing plans, and motivating people by a leader.