You Are Writing a Reply to an E-Mail Message

question 23

Multiple Choice

You are writing a reply to an e-mail message. Which of the following is an appropriate opener for your reply agreeing to a request?

• A) I have just read your May 10 e-mail message about working overtime.
• B) Yes, I'm available to work overtime next weekend.
• C) Thank you for your e-mail message of the 10th in which you asked about my ability to work overtime this weekend.
• D) This is to inform you that I received your May 10 e-mail message.

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Definitions:

Neurodevelopmental Disorder

A group of conditions that occur due to disruptions in brain development, affecting a child's behavior, memory, or ability to learn.

Mute

Unable or unwilling to speak, often due to emotional or physical conditions.

Time-out

A behavioral management technique where an individual is temporarily removed from an activity to decrease undesirable behaviors.

Self-control

The ability to regulate one's emotions, thoughts, and behaviors in face of temptations and impulses.