Which of the Following Is the Best Tip for Replying

question 35

Multiple Choice

Which of the following is the best tip for replying to e-mail messages?

• A) Reply to an e-mail message as soon as you read it; don't read additional e-mail messages in your in-box because doing so might confuse you.
• B) If you can't reply immediately, send a quick message to acknowledge receipt of the message and to tell the sender when you'll be able to reply.
• C) Include the sender's entire original message in the body of your reply so that he/she knows what you're responding to.
• D) Retain the original subject line to identify a conversation thread even if the topic shifts.