Which of the Following Sentences Is Most Effective in De-Emphasizing

question 65

Multiple Choice

Which of the following sentences is most effective in de-emphasizing the bad news?

• A) Although cash refunds are not offered, you can exchange resalable merchandise.
• B) Although you can exchange returned merchandise, cash refunds are not available.
• C) Since we only exchange merchandise, it is impossible for you to receive a cash refund.
• D) Because of our exchange policy, you may not receive a cash refund.

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Definitions:

Fixed And Variable Cost

Fixed and Variable Cost are two types of costs incurred by businesses; fixed costs do not change with the level of production or service, while variable costs vary directly with the level of production or service.

Planning Budget

A budget created at the beginning of the budgeting period that is valid only for the planned level of activity.

Oil Well Service Company

A business that provides a variety of services to the oil industry, including drilling, maintenance, and repair of oil wells.

Planning Budget

A budget created for a specific level of activity, used as a tool for decision-making and financial planning.