As Employees Conduct More Business Using Instant Messaging, They Should

question 1

Multiple Choice

As employees conduct more business using instant messaging, they should send messages that are informal, conversational, and

• A) professional.
• B) streamlined (e.g., using abbreviations such as ur for you are).
• C) casual, including low-level language.
• D) filled with slang and jargon.

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Definitions:

Distance Interactions

this term refers to the communications or actions that occur between individuals or groups who are not physically co-located, often facilitated by technology.

Face-to-Face Interaction

Direct communication between individuals, where they are physically present in the same location, allowing for nonverbal cues.

Representational Gaps

Refers to the differences or discrepancies in the understanding, interpretation, or representation of information between individuals or systems.

Place-Time Model

A framework that categorizes various forms of work environments and practices based on location and time of work, aiding in understanding remote and flexible work structures.