____ Are Designed to Identify the Customers Called on and to Present

question 103

Multiple Choice

____ are designed to identify the customers called on and to present detailed information about interaction with those clients.

• A) Invoices
• B) Feedback notices
• C) Work schedules
• D) Call reports
• E) Recall files

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Definitions:

Traditions

Cultural, family, or organizational practices and beliefs that are passed down through generations.

Judging

The process of forming opinions or conclusions about people, situations, or ideas based on available information and personal criteria.

Surface Language

The literal or overt meaning of language, as opposed to underlying or implicit meanings.

Facial Expressions

Visible expressions on a person’s face that convey emotional states, intentions, or reactions.