Examlex
A salesperson should not attempt to close a transaction until he or she has finished the entire presentation.
Reality Testing
A psychological process through which an individual distinguishes between what is externally present and what is internally generated by the mind.
Empathy
The capacity to grasp and empathize with someone else's emotions by viewing things from their point of view.
Stress Tolerance
The ability of an individual to endure and manage high levels of stress effectively.
Assertiveness
A communication style in which individuals express their feelings and needs directly and honestly without violating the rights of others.
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