Services Have Six Basic Characteristics: Intangibility, Inseparability of Production and Consumption

question 182

Multiple Choice

Services have six basic characteristics: intangibility, inseparability of production and consumption, perishability, client-based relationships, customer contact, and

• A) labor-intensiveness.
• B) orientation toward value.
• C) homogeneity.
• D) heterogeneity.
• E) specialization.

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Definitions:

Cultural Heritage

Refers to the legacy of physical artifacts and intangible attributes of a group or society that are inherited from past generations, preserved, and valued for the future.

Electroconvulsive Therapy (ECT)

A psychiatric treatment involving electric currents passed through the brain to trigger seizures, aiming to relieve severe mental health conditions.

Structural Damage

Physical harm or degradation to the integrity of a building or structure due to factors like natural disasters, wear and tear, or accidents.

Serotonin Synapses

Junctions between neurons where serotonin, a neurotransmitter involved in regulating mood, is transmitted from one neuron to another.