When Julia Goes to the First Class of Her Operations

question 42

Multiple Choice

When Julia goes to the first class of her Operations Management course, she finds out that in addition to the textbook she already purchased, she also needs a copy of the book The Goal. At which stage of the consumer buying decision process is Julia?

• A) Purchase
• B) Evaluation of alternatives
• C) Problem recognition
• D) Information search
• E) Prepurchase evaluation

Recognize the concept of promissory estoppel and its application.

Appreciate the principles underlying the formation of contracts including offer, acceptance, and consideration.

Describe the various elements involved in establishing a contract's legality, capacity, and obligation.

Understand the remedies available for breach of contract and contract disputes.