The Following Are Steps in the Quality Function Deployment Process

question 26

Multiple Choice

The following are steps in the Quality Function Deployment process except

• A)collect the voice of the customer.
• B)collect customer perceptions of competitive products.
• C)transform customer insights into specific design requirements.
• D)conduct a conjoint study to determine the importance of different attributes.
• E)all of the above are steps in the QFD process.

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Definitions:

Trademark

A name, term, or symbol used to identify a business and its products.

Business

An organization or enterprising entity engaged in commercial, industrial, or professional activities with the aim of generating profits.

Fixed Asset Turnover Ratio

A financial ratio that measures a company's efficiency in using its fixed assets to generate sales.

Sales Earned

Income a company recognizes after delivering goods or services to a customer, reflecting actual earnings from sales.