Responding to Customers' Expressed Needs Is Most Likely to Lead

question 24

Multiple Choice

Responding to customers' expressed needs is most likely to lead to

• A)sustainable competitive advantage.
• B)incremental innovations.
• C)discovery of new market segments.
• D)radical innovations.
• E)increased employee retention.

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Definitions:

Social Support Networks

Systems of social relationships that provide emotional and practical support to individuals.

Physical Deterioration

The process of a physical condition worsening over time due to aging, illness, or environmental factors.

Happiness Paradox

The Happiness Paradox refers to the phenomenon where happiness levels do not necessarily increase with higher levels of wealth or consumption in a society.

Humane Setting

An environment that ensures the well-being and ethical treatment of all individuals.