The "Competence" Dimension of Service Quality Refers to Possession of the Required

question 12

True/False

The "competence" dimension of service quality refers to possession of the required skills and knowledge to perform the service.

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Definitions:

Assembly Language

A low-level programming language that is closely related to machine code, but readable by humans.

Machine Language

The most basic programming language that is understood directly by a computer's CPU, consisting of binary or hexadecimal instructions.

Class

A blueprint from which individual objects are created in object-oriented programming.

Data

Information processed or stored by a computer, comprising characters, numbers, or other items that can be manipulated.